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linkedin.com - Inconsistent message is showing for the input of invalid emails in forgot password field

Linkedin : linkedin.com

Bug Id: 296 Inconsistent message is showing for the input of invalid emails in forgot password field
Created On
1 year ago
Last Updated On
December 15, 2011 11:15:51 AM
Discovered On
December 15, 2011		Details

Please follow the steps described below to reproduce the bug:
1. Go to forgot password page of linkedin.
2. Enter an email address (for example, xyz1@linkedin.com) that is not in their record. It will show a message that "If xyz1@linkedin.com is in our records, we will send a link to reset your password to that address. If you are having problems receiving this link, please contact Customer Service".
3. Now enter another email address (for example, xyz@linkedin.com) which is not also in their record. Now it shows a message that "The email address you entered is not in our records."

So, the conclusion is, though neither email addresses are not in their records, but it is showing inconsistent messages to user.

Version
Reported By

My Bugs (8)
Severity
Medium		Links and Embedded


attached screenshot

Status
Open		Components
Test Type
Functional		Operating Systems
Windows 7

Browsers
Firefox 8.0,

Hardware
Outcome
Inconsistency		Locales
Bangladesh,

Geo Locations

Languages
English,
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